Our Guest: Stan Phelps
Watch the Show Live
Date and Time
January 23rd 3:00 PM ET
Join me with author Stan Phelps, as we talk about diamond goldfish the latest in the Purple Goldfish series
Stan Phelps challenges leaders to think differently about their most important stakeholders: customers and employees.
A masterful storyteller, he has collected over 4,000 case studies on customer experience, employee engagement, technology, differentiation, leadership, and purpose. His keynotes and workshops keep audiences engaged and deliver actionable ideas that drive loyalty and sales.
Stan Phelps, is a TEDx speaker, Forbes contributor and IBM Futurist. He is the founder of StanPhelpsSpeaks.com, and PurpleGoldfish.com, a think tank of customer experience and employee engagement experts based at the Frontier in Research Triangle Park.
Stan’s keynotes and workshops focus on the value of customer experience as a competitive differentiator and the importance of employee engagement in building a strong corporate culture. He has spoken at over 250 events in 15 countries (US, Canada, UK, Spain, Ecuador, Peru, The Netherlands, Russia, France, Germany, Australia, Bahrain, Malaysia, Israel and Sweden) for Fortune 500 brands such as IBM, Target, ESPN, UPS, and Citi.
He’s the author of the Goldfish series of books:
Purple Goldfish 2.0 - 10 Ways to Attract Raving Customers
Green Goldfish 2.0 - 15 Keys to Employee Engagement
Golden Goldfish - The Vital Few
Blue Goldfish - Using Technology, Data, and Analytics to Drive Both Profits and Prophets
Purple Goldfish Service Edition - The 12 Ways Hotels, Restaurants and Airlines Win the Right Customers
Red Goldfish - Motivating Sales and Loyalty Through Shared Passion and Purpose
Pink Goldfish - Embracing Weirdness and Amplifying Weakness to Differentiate in Business
Purple Goldfish Franchise Edition - The Ultimate S.Y.S.T.E.M. for Franchisors and Franchisees
Yellow Goldfish - Nine Ways to Increase Happiness in Business to Drive Growth, Productivity and Prosperity
Gray Goldfish - Navigating the Gray Areas to Successfully Lead Every Generation
And the latest in the series---
Diamond Goldfish -EXCEL UNDER PRESSURE &
THRIVE IN THE GAME OF BUSINESS
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